When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
Effective 2/28/2023
INFORMATION STORYD COLLECTS
We build a range of services that help people to create presentations with AI. Our services include: storyd.ai, app.storyd.ai, Microsoft Office Add-Ins, and Google Slides add-ons. If you have any questions about this Privacy Policy, you can contact us.
We want you to understand the types of information we collect as you use our services.
We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like what type of work you do, what data and metrics matter to you, or which tools & integrations you use. The information we collect, and how that information is used depends on how you use our services.
Things you create or provide to us
When you create a STORYD Account, you provide us with information that includes your name, email and a password. You can also choose to add a phone number, company name, or payment information to your account. Even if you aren’t signed in to a STORYD account, you might choose to provide us with information — like an email address for future communications. We also collect the content you create, upload, or receive from others when using our services. This includes things like topics you enter, scripts you write, presentation slides you create, presentations you receive, and images and charts you save.
Information we collect as you use our services
Your apps, browsers & devices
We collect information about the apps, browsers, and devices you use to access STORYD services, which helps us provide features tuned to your environment.The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, error logs, and the date, time, and referrer URL of your requests. We collect this information when your device contacts our servers — for example, when you visit storyd.ai or load a plug in from your presentation tool.
Your activity
We collect information about your activity in our services, which we use to do things like further improve our content and defaults, as well as recommend features you might like. The activity information we collect may include:
-Topics you enter
-Presentations your view & interact with
-Purchase activity
-People with whom you communicate or share content
If you use our services to create and distribute content, we may collect email and message log information like your sender and recipient email address, time and date of messages.
Your location information
We collect information about your location when you use our services, which helps inform our feature and content roadmap. Your location can be determined by your IP address and ISP.
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
WHY STORYD COLLECTS DATA
We use data to build better servicesWe use the information we collect from all our services for the following purposes:
Provide our services
We use your information to deliver our services, like processing the presentation topics you provide in order to return a script and presentation.
Maintain & improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which topics are most frequently used helps us improve quality and templates used across our services.
Develop new services
We use the information we collect in existing services to help us develop new ones. For example, understanding what topics and use cases people are interested in will help us add features to our roadmap.
Provide personalized services, including content
We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized presentations. For example, providing your company and phone number can help us automatically create a Contact Me slide at the end of a presentation.
Measure performance
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. We use a variety of tools to do this, including Google Analytics and Heap.
Communicate with you
We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your STORYD Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact STORYD, we’ll keep a record of your request in order to help solve any issues you might be facing.
Protect STORYD, our users, and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm STORYD, our users, or the public.
We use different technologies to process your information for these purposes. We use automated systems that analyze your topics to ensure your generated content is not hateful, threatening, violent, sexual, or promotes self-harm. More information is available in our
Terms of Service. We may combine the information we collect among our services and across your devices for the purposes described above.
We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.
SHARING YOUR INFORMATION
When you share your information
Our services let you share information with other people, and you have control over how you share. For example, you can share a presentation with a public link or through an email invitation. Remember, when you share information with a public link, your content may become accessible through search engines or on social media websites.
When STORYD shares your information
We do not share your personal information with companies, organizations, or individuals outside of STORYD except in the following cases:
With your consent
We’ll share personal information outside of Google when we have your consent.
For external processing
We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users. We also use service providers to help review content for public safety and analyze and examples of presentations to improve STORYD’s presentation generation technologies.
For legal reasons
We will share personal information outside of Google if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
-Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.
-Enforce applicable Terms of Service, including investigation of potential violations.
-Detect, prevent, or otherwise address fraud, security, or technical issues.
-Protect against harm to the rights, property or safety of STORYD, our users, or the public as required or permitted by law.
-We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.
If STORYD is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
All STORYD products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We work hard to protect you and STORYD from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
-We use encryption to keep your data private while in transit
-We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
-We restrict access to personal information to STORYD employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.